Privacy Policy
Last updated October 2026
What we collect
When you submit an enquiry we collect the details you provide: your name, phone number, email address, suburb or address, vehicle details, charger details, property and electrical information, any photos you upload, and your message.
Why we collect it
We use this information to respond to your enquiry, assess what a home EV charger installation at your property may involve, prepare a quote or assessment, and arrange installation where you choose to proceed.
Who we share it with
Where you ask us to arrange installation, relevant details are provided to the appropriately licensed and registered electrical contractor who will carry out the work. We do not sell your personal information or share it for unrelated marketing purposes.
Marketing
You are not automatically subscribed to marketing emails. If you request the Home EV Charger Readiness Checklist, we use your email to send it. Any future marketing communication would require your clear consent.
Photos you upload
Photos submitted with a quote request are stored with your enquiry and used only for assessing and quoting your installation.
Storage and security
Enquiries are stored in our secure enquiry system and access is limited to those who need it to respond to you. Lead details are not published or made publicly accessible.
Access, correction and deletion
You can ask us what information we hold about you, request corrections, or ask us to delete your enquiry. Contact us at enquiries@evhomechargingballarat.com.au.
Changes
We may update this policy from time to time. The current version is always published on this page.
Questions about this page? Contact us at enquiries@evhomechargingballarat.com.au or 03 4320 0484.